Our referral pathway helps individuals, families, local authorities, social workers, care coordinators and professionals understand how home care, supported living, staffing support and safeguarding concerns are received, reviewed and progressed.
We guide each enquiry to the right team so home care needs, supported living referrals, staffing requests and safeguarding concerns can be handled clearly and appropriately.
How referrals are handled.
Paramount Options receives referrals and enquiries from individuals, families, representatives, professionals, local authorities and organisations.
Each referral is reviewed so we can understand the person’s needs, location, urgency, support requirements and the most appropriate next step.
Where care or supported living may be suitable, we progress the enquiry through discussion, assessment, support planning and safe service setup.
We work closely with local authorities, NHS teams, social workers, care coordinators, case managers and other professionals to support individuals requiring Home Care or Supported Living services.
Referrals are reviewed promptly to ensure suitability, identify support requirements and determine the most appropriate pathway for assessment and service delivery.
Our team aims to provide a smooth, transparent and efficient referral process for both professionals and the individuals being referred.
Submit a professional referral
Share the relevant details with our team and we will review the referral, confirm the next steps and guide you through the appropriate care or supported living pathway.
Request care, ask questions and understand how support starts.
02 / Supported Living
For Supported Living
Discuss independence-focused support, daily living needs and community-based support.
03 / Organisations
For Organisations
Submit staffing requests, referral enquiries and workforce requirements.
04 / Applicants
For Applicants
Start your recruitment journey and receive support through compliance and onboarding.
Referral Steps
From first contact to safe support.
The pathway keeps each stage clear so people know what to expect.
01
Initial enquiry
The referral begins when you contact us with details about the person, support needed, location and urgency.
02
Review needs
We review care needs, supported living suitability, risks, preferences, timing, family involvement and service requirements.
03
Assessment
Where appropriate, an assessment is arranged to understand routines, environment, risks, goals and desired outcomes.
04
Care or support setup
If support is agreed, a care plan or support plan is prepared and arrangements are made for safe support to begin.
Supported Living Referral
Supported Living referrals made simple.
We accept supported living referrals from professionals, families and individuals. Each referral is reviewed for suitability, support needs, accommodation availability and desired outcomes.
We accept enquiries from people seeking care directly, families, representatives, professionals involved in health or social care support, and organisations needing staff.
Individuals seeking care
Adults seeking Supported Living
Family members
Friends or representatives
Local authorities
Social workers
Care coordinators
Discharge teams
Healthcare professionals
Organisations needing staff
Information Needed
What helps us process a referral faster?
The more accurate the information, the easier it is to guide the enquiry to the right pathway.
01 / Person Details
Who needs support?
Name, contact details, address or area, main contact person and relationship to the person needing care or supported living.
02 / Care or Support Needs
What support is required?
Home care, supported living, personal care, medication support, community access, daily living skills, overnight care or specialist needs.
03 / Timing
When should support start?
Preferred start date, urgency, visit frequency, accommodation needs, current support and any immediate concerns.
Urgent or safeguarding concerns
If someone is at immediate risk of harm, contact emergency services first. For safeguarding concerns that need to be raised with Paramount Options, contact us as soon as possible.
