Privacy Policy
How Paramount Options handles personal information.
This Privacy Policy explains how we collect, use and protect personal information when you contact us, use our website, submit an enquiry or apply for a role.
Last updated: July 2026
1. Who we are
Paramount Options provides home care, supported living, healthcare staffing and recruitment services. We are committed to protecting your privacy and handling personal information responsibly.
2. Information we may collect
We may collect information you provide through our website forms, chatbot, phone calls, emails or direct communication, including:
- Name, phone number, email address and contact details
- Care, supported living or staffing enquiry details
- Recruitment application details
- Safeguarding or complaint information
- Information required to respond to your enquiry or provide services
3. How we use your information
We use personal information to:
- Respond to enquiries and requests
- Assess care, supported living or staffing needs
- Process recruitment applications
- Manage safeguarding, quality or compliance matters
- Communicate with you about our services
- Meet legal, regulatory and operational responsibilities
4. Sharing information
We may share information with relevant professionals, local authorities, healthcare partners or service providers where necessary to respond to your request, provide services, safeguard individuals or meet legal obligations.
5. Data security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. Access to personal information is limited to those who need it for legitimate service, operational or compliance purposes.
6. How long we keep information
We keep information only for as long as necessary for the reason it was collected, including service delivery, recruitment, safeguarding, legal, regulatory or record-keeping requirements.
7. Your rights
You may have rights to request access to your personal information, correction of inaccurate information, deletion where appropriate, restriction of processing or objection to certain uses.
8. Cookies and website tracking
Our website may use cookies, forms, analytics or embedded tools to support functionality, measure website usage and improve user experience.
9. Contact us
For privacy-related questions, contact Paramount Options:
Phone: 0208 838 5929
Email: [email protected]
Address: Crown House, North Circular Road, Park Royal, London, NW10 7PN